Customer Support Representative

We are looking for someone with excellent communication skills to fill our Customer Support Representative position!

We take pride in our ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us but also the ability to transition and promote each qualified individual into a senior management role. Our clients work hard to advance their technology and products to help connect communities nationwide, and we work even harder to extend that information to the local region by creating direct connections with consumers.

Customer Support Representative Responsibilities:

• Identify promotional sales opportunities through leads and implement sales through face-to-face communication within the local community in order to maintain a solidified sales plan and execute with the appropriate guidance alongside periodic evaluations
• Relationship building and representation of client brands in a professional manner
• Continued education in promotional sales techniques and client campaign development, promotional knowledge in order to maintain a solidified sales plan and execute with the appropriate guidance alongside periodic evaluations
• Learn existing promotional sales systems for assigned clients through leveled training and development with an assigned Senior Customer Support Representative
• For local campaigns ensure to prove compliant for our clients and research the territory assigned
• Attend promotional sales meetings and communicate new ideas and feedback regularly

Customer Support Representative ​Qualifications:

• Previous experience in customer service, customer engagement, sales, market research or other related fields
• Associate or Bachelor's degree in Business Administration, Marketing, Communications, Economics, or a transferrable major is preferred
• Strong critical thinking skills
• Communication and presentation skills
• Ability to work well in teams and individually

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